Contact


Brother Customer Support

We are on hand to answer any support requests you might have. Please select from one of the options below and one of our expert team will get back to you.

WhatsApp Live Chat

Live chat with our customer service team

Available Monday - Friday 9:00am - 5:30pm

How to Chat

1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +353 1 230 8721 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp

Why WhatsApp

- End to End encryption
- Share photos and videos directly into chat
- Real-time conversation with Real peoples

FAQs

Our device specific frequently asked questions have been created to help you find the answer your query as quickly as possible.

Support Center App

Our support app is there to provide you the answers your need, from your pocket.


Call us

Call our dedicated customer service team on the following number: +353 1 566 3000 

Opening hours: 9am - 5.30pm (Monday to Friday) 

Other product support

Sewing & Embroidery Queries

https://sewingcraft.brother.eu/en/support
Phone: 0333 999 77 33

Industrial Sewing Machines/Garment Printers

https://industrialsewingmachine.global.brother/en-emea
Phone: +49 (0) 2822 6090
Mail: info@brother-ism.com

Scan n Cut

https://sewingcraft.brother.eu/en/products/machines/scanncut
Phone: 00800 222 00 666
Support: https://sewingcraft.brother.eu/en/support