Brother Customer Support
We are on hand to answer any support requests you might have. Please select from one of the options below and one of our expert team will get back to you.
WhatsApp Live Chat
Live chat with our customer service team
Available Monday - Friday 9:00am - 5:30pm
How to Chat
1. Open WhatsApp
2. Scan the QR Code using your camera, click this link or enter +353 1 230 8721 into WhatsApp
3. Chat with us and share pictures or videos of your device using WhatsApp
Why WhatsApp
- End to End encryption
- Share photos and videos directly into chat
- Real-time conversation with Real peoples
FAQs
Here you will find answers related to your orders and delivery (learn more).
Support Center App
Our support app is there to provide you the answers your need, from your pocket (learn more).
Call us
Call our dedicated customer service team on the following number: 01 241 1931
Opening hours: 9am - 5.30pm (Monday to Friday)
Other product support
Sewing & Embroidery Queries
https://sewingcraft.brother.eu/en/support
Phone: 0333 999 77 33
Industrial Sewing Machines/Garment Printers
https://industrialsewingmachine.global.brother/en-emea
Phone: +49 (0) 2822 6090
Scan n Cut
https://sewingcraft.brother.eu/en/products/machines/scanncut
Phone: 00800 222 00 666
Support: https://sewingcraft.brother.eu/en/support